Privacy Policy
ListenField Inc. and ListenField Co., Ltd.

What is personal data

Personal Data* means “Information about an individual by which an individual can be identified. directly or indirectly, but not including the information of the deceased in particular.”

Personal data we collect

We will collect the following personal information:

  1. Personally identifiable information such as name, address, contact location, coordinates, phone number, email, LINE ID, Apple ID, IP.
  2. Image data uploaded to the FarmAI or other communication channels.
  3. Device identifier information connected to your account that is currently communicating with us.
  4. Your phenological information.
  5. Information of your cultivation activities.
  6. Your contact information with us including suggestions or to report usage problems.

Source of Personal Information

We may receive your personal information in two ways:

  1. We receive personal information directly from you. We will collect your personal information from Service procedures are as follows.
    • Procedure for applying for services with us or the process of submitting a request to exercise rights with us
    • at your will in conducting surveys or correspondence by e-mail or other communication channels between us and you
    • at your will To allow us to collect data by installing sensor devices and using satellite imagery.
    • Collected from information about the use of our website through your browser's cookies.
  1. We receive your personal information from third parties as follows:
    • community enterprise or the farmer community group you belong to
    • the company or organization you are affiliated with and you consent to the disclosure
    • Other resources

The information was obtained by the following methods:

  1. received by email, telephone and/or documents
  2. obtained by filling register an event
  3. obtained from filling to start using the service

Data Processing Purposes

1. We store your personal information in order to provide the service. and improve our service We will ask for your consent first.

2. We collect your personal information to contact you from time to time. in presenting news change or services that are beneficial to you We will ask for your consent first.

Processing of Personal Data

Once personal data has been obtained from the source of personal data We will do the following with your personal data.

  • Collected on our servers which usually includes the name Work history, contacts, network, profile photo and any third-party account information you share with us.
  • Used in analysis and research before displaying a service to you
  • We may need to transfer your personal data to foreign entities or international organization The list is as follows:
  • Google Play Services
  • Firebase Analytics
  • Facebook
  • Mix Panel
  • Inspectlet
  • Zoho
  • Intercom

Such entities have adequate safeguards for personal data and will be able to enforce the rights of data subjects including statutory remedial measures that can be enforced which are detailed as follows

Retention and Retention period of Personal Data

Retention of personal data The controller maintains your personal data as follows:

  1. Storage nature is to store as Soft Copy in our server.
  2. Storage Locations Stored on the Cloud using services with Amazon Web Service and Google Cloud.
  3. Storage period according to the topic Period of processing personal data.
  4. Upon expiration of the retention period, or we have no right or cannot assert a base to process the portion of your data, we will destroy that personal data by means of destruction, in case of Soft Copy / Hard Copy, and this will be done within 90 days from the date of termination.

Period of Retention of Personal Information

Personal Data Item
Retention Period
Personal identification such as name, address, contact address, phone number, email, etc.

Until removal request is submitted or 3 years from contract termination.

Images uploaded to FarmAI and/or other contact channels
Until removal request is submitted or 3 years from contract termination.
Device identification that is linked to all communication channels with ListenField
Until removal request is submitted or 3 years from contract termination.
Phenological information
Until removal request is submitted or 3 years from contract termination.
Farming activities information
Until removal request is submitted or 3 years from contract termination.
Contact information, Conversation Record, Suggestion, Issue Report, Troubleshoot Report, etc.
Until removal request is submitted or 3 years from contract termination.

Data Rights

You have the right to do the following:

(1) Right to withdraw consent: You have the right to withdraw your consent. Consent to the processing of personal data that you have given us your consent to all the time Your personal data is with us.

(2) Right of access to personal data: You have the right to access personal data of You and ask us to make a copy of such personal data for you. including asking us to disclose the acquisition Personal data that you have not given us your consent to

(3) Right to rectification of personal data: You have the right to request that we Correct inaccurate information or add incomplete information.

(4) Right to erasure: You have the right to ask us to do so. may delete your information for some reason.

(5) Right to restriction of processing: You have the right to You can suspend the use of your personal information for some reason.

(6) Right to data portability: You have the right to transfer. Your personal data that you provide to us can be transferred to another data controller or yourself for some reason.

(7) The right to object to the processing of personal data (right to object): You have the right to object to the processing of personal data. can process your personal data for certain reasons.

You can contact our department staff. to process the request You can perform the above right at or you can study the terms and conditions. Exceptions to the exercise of rights can be found on the website of the Ministry of Digital Economy and Society.

However, you do not need to pay any fees. In carrying out the above rights which we will consider and notify the result of consideration of your request within 30 days from the date we receive the request.

Marketing Activities and Marketing Promotions

During the use of the service , we will send you information about marketing activities and promoting, marketing, our products and services that we think you may be interested in for the benefit of providing services to you with full efficiency If you have agreed to receive such information from us, you have the right to withdraw such consent at any time. You can You can revoke your consent to receive information by sending an e-mail to

What are cookies?

Cookies are text files placed on your computer that are used to store detailed log information about your internet usage or your browsing behavior. You can learn more about it. More cookies (cookies) can be found at

How do we use cookies?

We collect information about the website visits from all visitors through cookies or similar technologies, and we use cookies for your benefit. In order to improve the efficiency of accessing our services via the internet, including improving the efficiency of using our services via the internet, it will be used for the following cases:

  1. To allow you to sign in your account on our website continuously.
  2. To study the behavior of using your website in order to develop it to make it easier, faster and more efficient.

Managing Cookies

You can set your browser to not accept our cookies. Our service does not use cookies. these clearly However, the application may use third-party code and cookie-based archives. to collect information and improve his services You have the option to accept or decline these cookies. and know when cookies are sent to your device If you choose to decline our cookies, you may not be able to use certain parts of this service.

Privacy Policy of Other Websites

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.This Privacy Policy It is only used for our service and use of our website. If you click on a link to another website (even through a channel on our website), you must study and follow it. The privacy policy displayed on that website is separate from ours.

Changes to Privacy Policy

We will review the Privacy Policy on a regular basis to comply with applicable practices and laws and regulations. we will inform you Please be informed by updating information on our website as soon as possible. Last reviewed on January 1, 2022.

Data Controller

Name: ListenField Inc. and ListenField Co., Ltd.

Japan Office: Shima Building. 5F, 3-3-2 Meieki, Nakamura-ku, Nagoya, Aichi 450-0002 Japan.

Thailand Office: 3671 Mooban Ladphrao, Soi Yothin Patthana 11 Yaek 7, Praditmanutham Road, Khlongchan, Bangkapi, Bangkok 10240 Thailand

Call: +66 6101 88113